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Have a question or need to schedule service? Just fill out the form below and we’ll get back to you shortly—usually the same day.
We’re here to help with honest answers, expert advice, and fast appliance repair you can count on.
More useful information
How to Prepare for Your Repair Appointment
Getting ready for your appliance repair visit is easy and helps ensure a smooth, efficient service:
- Clear the area: Move any items or obstacles around the appliance to give the technician easy access.
- Empty the appliance (if needed): If we’re working on your fridge, oven, or washer, please remove food, clothes, or dishes as needed for safety and inspection.
- Keep pets secured: For everyone’s safety, please keep pets away from the work area during the appointment.
- Have someone home (18+): An adult must be present to authorize the service and review the quote.
- Be ready with details: Think about when the issue started, what symptoms you’ve noticed, and any recent changes or attempts to fix it—this helps us diagnose faster.
Our technicians arrive on time, bring the tools and parts needed, and always treat your home with care and respect.
Preventive Maintenance Tips for Major Appliances
A few simple habits can help your appliances run better, last longer, and avoid costly repairs:
Refrigerator:
Clean condenser coils twice a year, check door seals for leaks, and avoid overloading shelves to maintain airflow.
Washer:
Use the correct amount of detergent, leave the door open after use to prevent mold, and inspect hoses for wear.
Dryer:
Clean the lint filter after every load and check the vent duct regularly to prevent blockages and fire risk.
Dishwasher:
Clean the filter monthly and run a cycle with dishwasher cleaner to remove buildup.
Oven/Stove:
Wipe up spills promptly, check burner flames for proper color, and inspect the door seal for wear.
Regular maintenance helps prevent breakdowns and extends the life of your appliances. Need a full checkup? Contact us to schedule a professional service visit.
Repair vs. Replacement—How to Decide
In many cases, repairing your appliance is the smarter, more cost-effective choice.
Modern appliances are built to last, and most issues—whether it’s a faulty sensor, motor, or control board—can be fixed quickly with the right expertise. At NewLife Appliance Repair, we believe in extending the life of your appliances whenever possible, saving you the cost and hassle of a full replacement.
Here’s why repair often makes more sense:
- Most repairs are minor: Many common failures can be resolved quickly and affordably, often the same day.
- You save money: Repairing is typically far less expensive than buying a new appliance—and avoids delivery, installation, and disposal costs.
- You avoid the learning curve: Replacing an appliance often means adjusting to new features or controls. If you’re happy with your current unit, keeping it running just makes sense.
- It’s more eco-friendly: Repairing helps reduce landfill waste and supports a more sustainable lifestyle.
- We give honest guidance: If your appliance is worth fixing, we’ll tell you. If not, we’ll explain why—not pressure you.
Our goal is to help you make the most of the appliances you already own—with repairs you can trust and pricing that makes sense.
Warranty & Parts Information
At NewLife Appliance Repair, we believe in quality work and clear, honest service.
Our Warranty:
- We provide a 30-day warranty on both parts and labor for any part we replace.
- If the replaced part fails within 30 days under normal use, we’ll return to resolve the issue at no additional cost.
- Warranty coverage applies only to the specific part and repair performed during the initial service.
Parts We Use:
- We use genuine OEM (original equipment manufacturer) parts whenever possible to ensure compatibility, safety, and long-lasting results.
- All parts are sourced from trusted suppliers and installed by trained professionals.
Questions about your repair or warranty coverage? Just reach out—we’re always happy to help.
After-Hours & Emergency Service
Appliance problems don’t always happen during business hours—and we’re here when they don’t.
NewLife Appliance Repair offers after-hours and emergency service for urgent issues that just can’t wait. Whether it’s a leaking refrigerator, a non-heating oven before a holiday meal, or a washer that stops mid-cycle, our technicians are ready to respond quickly and professionally.
We prioritize:
- Urgent breakdowns that affect food safety, flooding, or fire risk
- Same-day and next-day availability, including evenings and weekends (when possible)
- Clear communication and upfront pricing, even after hours
If you have an appliance emergency, don’t wait. Contact us right away—we’ll do our best to fit you in fast and get things back to normal.
Energy-Saving Upgrades and Rebates
Upgrading to energy-efficient appliances isn’t just good for the environment—it can also save you money on your utility bills and qualify you for rebates.
Why Upgrade?
- Lower energy usage: ENERGY STAR® certified appliances use significantly less power and water.
- Long-term savings: Newer models often pay for themselves over time through reduced energy costs.
- Improved performance: Energy-efficient units often come with smart features and better design.
Rebate Opportunities:
- Many local utility companies in North Carolina offer cash-back rebates for qualifying appliance upgrades.
- You may also be eligible for state or federal incentives, especially when replacing old refrigerators, dishwashers, or laundry appliances.
Tip: Before replacing an appliance, check with your local utility provider or visit energystar.gov to see current rebate programs.
Need help choosing an energy-efficient appliance or determining if a repair is more cost-effective? We’re happy to offer guidance.
High Quality
Ready to Get Your Appliances Running Like New?
At NewLife Appliance Repair, we take pride in delivering high-quality service, using genuine OEM parts, and performing repairs that are built to last. Whether your refrigerator won’t cool, your washer is leaking, or your oven refuses to heat—we’re just a call away.
Here’s what you can expect:
- Contact Us Today
Use the form above or call our service line to schedule a convenient appointment. - Upfront Estimates
Our technician will diagnose the issue on-site and provide a clear, itemized quote before any work begins—no hidden fees, no surprises. - Guaranteed Repairs
We stand behind our work with a 30-day warranty on both parts and labor, giving you peace of mind long after the repair is complete.
Stop stressing over malfunctioning appliances and get back to what matters most.
Schedule your repair now and experience the difference that honest, expert service makes.
