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A little prep work before your technician shows up keeps the appointment short, safe, and successful. Use this quick checklist from New Life Appliance Repair to get your North or South Carolina home ready—so we can diagnose, repair, and clean up in record time.
1. Make Space to Work
| Appliance | Minimum Clear Area | Why It Matters |
|---|---|---|
| Refrigerator | 3 ft in front, 6 in on each side | Lets the tech pull the unit forward, remove back panel, and access compressor or condenser fan. |
| Range / Oven | 2 ft on either side, 3 ft in front | Prevents accidental scrapes on cabinets when sliding the unit out. |
| Washer & Dryer | 2 ft in front, top lid fully able to open | Gives room to tilt the machine and check shocks, belts, or venting. |
Tip: Slide lightweight items (trash cans, stools, laundry baskets) into a closet or hallway before we arrive.
2. Unplug or Shut Off Utilities (When Safe)
- Electric: If the outlet is easy to reach, unplug the appliance. For hard-wired ranges or cooktops, wait for the tech.
- Water: Twist the cold and hot shut-off valves clockwise for washers and dishwashers.
- Gas: For gas dryers or ranges, turn the handle so it’s cross-wise to the pipe. If the valve is stiff or you smell gas, leave it to us.
3. Empty the Appliance (If Practical)
- Refrigerators/Freezers: Transfer perishables to a cooler when possible. A half-empty cabinet speeds up panel removal and reduces mess.
- Washers: Run a spin cycle or bail out standing water with a small cup and bucket.
- Dryers: Remove the load; shake excess lint off laundry hampers.
4. Note Error Codes and Symptoms
Take a quick phone photo of any flashing fault code or blinking LED. If the machine shuts itself off, jot down:
- When the issue started
- Any unusual noises (clicks, squeals, bangs)
- Smells (burning, chemical, musty)
- DIY steps you’ve already tried
These clues steer us straight to the faulty component.
5. Secure Pets and Kids
Curious paws and little hands can wander into hazardous territory. Place pets in a separate room and remind children the workspace is “off-limits” until the job is done.
6. Provide Easy Access and Parking Details
- Clear the driveway or curb if you have a tight garage.
- Share gate codes or elevator instructions when we confirm the appointment.
- Turn on exterior lights for evening visits—especially helpful in rural Carolina areas.
7. Keep Your Phone Handy
You’ll receive a text when your technician is 30 minutes away. Being reachable lets us clarify any last-minute questions and prevents mismatched parts.
The Payoff
Prepped spaces let our specialists:
- Finish 80 % of jobs in a single visit
- Avoid cosmetic damage to floors and cabinetry
- Complete a full functional test before leaving
- Keep your total bill—and downtime—low
A tidy work zone is the fastest path to a working appliance and a normal household routine.
Need service now? Book online or call New Life Appliance Repair—then follow this checklist, sit back, and let us bring your appliances back to life.