Call us: (336) 666-0948
Appliance Repair You Can Count On
At NewLife Appliance Repair, we bring skill, integrity, and precision to every job we do. We’re not just repair technicians—we’re experienced problem-solvers who understand the science behind every appliance and the trust our customers place in us.
Our team is factory-trained, highly knowledgeable, and passionate about what we do. Whether it’s a high-end refrigerator, a smart oven, or a commercial-grade washer, we know how to diagnose and fix it—fast and right the first time.
We take pride in offering:
- Accurate, honest advice (the kind we’d give our own family)
- Quality workmanship backed by warranty
- Clean, respectful service in every home
We serve a wide area across North Carolina—from Charlotte to Winston-Salem and Greensboro—and we’re known for our professionalism, precision, and personal touch.
When you call NewLife, you’re getting more than a repair—you’re getting a team that treats your home like their own and takes pride in making things work like new again.
How Our Repair Service Works
Schedule Your Service
Pick a time that works for you—we’ll handle the rest. Fast booking, real people, no stress.
Prepare the Workspace
Clear a little space around the appliance, and that’s it! No need to clean—just make it reachable.
Welcome the Technician and Relax
Our friendly tech arrives on time, explains everything, and gets to work. You sit back—we’ll fix it.

Frequently Asked Questions
We get a lot of great questions. So we put the answers all in one place.
Visit the FAQ to learn more about our process, pricing, and appliance tips.
At NewLife Appliance Repair, we believe in transparent, fair pricing—no surprises, no hidden costs.
Our standard diagnostic fee is $125 (before tax) for residential appliances during regular business hours. This fee covers:
- A full in-home diagnostic by a trained technician
- A detailed explanation of the issue
- An itemized estimate for parts and labor before any work begins
✅ Good news: If you approve the repair, this fee goes toward your final bill.
For commercial appliances, the diagnostic fee may vary depending on the complexity of the equipment. We’ll provide clear pricing upfront before starting any diagnostic work.
How We Calculate the Final Repair Price
Every repair quote consists of three simple parts:
- Diagnostic Fee – Waived/applied when you move forward with the repair
- Parts – Always high-quality OEM or approved replacements
- Labor – Based on time and complexity, following fair industry standards
We price all repairs using the National Appliance Repair Blue Book, a trusted guide used by professional repair companies across the U.S. This ensures our rates remain consistent, competitive, and reasonable.
Discounts
We proudly offer special pricing for:
- Active duty military
- Veterans
- Law enforcement personnel
Just let us know at the time of scheduling and we’ll gladly apply your discount.
We service most major appliance brands, including both standard household names and high-end manufacturers. Whether it’s Whirlpool, LG, Samsung, GE, KitchenAid—or premium brands like Sub-Zero, Wolf, Bosch, or Thermador—our technicians are trained and equipped to handle them all.
If you’re unsure about your brand, just ask—we’re happy to confirm.
In about 85% of cases, we’re able to complete the repair during the first visit.
When parts need to be ordered, we return as soon as they arrive—usually within a few days.
Our average turnaround time is 3 days from the initial visit to completed repair.
We always aim to get your appliance running again as quickly and efficiently as possible.
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